Troubleshooting MetaMask® Login Issues – A Quick Fix Guide

If you’re a MetaMask® user, you know how crucial it is to have smooth access to your wallet. However, there are times when you might face login problems. In this blog, we’ll walk through common MetaMask® login issues and how to resolve them.

1. Forgotten Password

This is one of the most common issues.

Fix:

• Uninstall and reinstall MetaMask.
• Use your Secret Recovery Phrase to restore your wallet.
• Create a new password during setup.

Important: If you don’t have your recovery phrase, you won’t be able to recover your wallet.

2. Browser Extension Not Working

Sometimes MetaMask may fail to open in your browser.

Fixes:

• Restart your browser.
• Ensure MetaMask is enabled in your extensions.
• Try another browser (Chrome, Firefox, Brave, etc.).
• Clear browser cache.

3. App Stuck or Crashing (Mobile)

Fixes:

• Update the app to the latest version.
• Clear cache or reinstall the app.
• Check for OS updates on your phone.

4. Biometric Login Not Working

If Face ID or fingerprint login fails:

• Switch to PIN login.
• Re-enable biometrics in MetaMask settings.
• Restart your device.

5. “MetaMask Not Connected” Error on dApps

This error often happens due to network mismatches.

Fixes:

• Ensure MetaMask is on the correct network (Ethereum Mainnet, etc.).
• Click “Connect Wallet” again on the dApp.
• Refresh the page and reconnect.

6. Stuck at “Unlocking” Screen

This could be a cache or network issue.

Fixes:

• Clear browser or app cache.
• Disable VPN (some IPs may cause issues).
• Reboot and try again.

Pro Tips for Preventing Login Issues

• Always back up your recovery phrase.
• Keep MetaMask and your browser updated.
• Enable alerts for suspicious login attempts.

Conclusion

While MetaMask® is a powerful and reliable tool, occasional login issues can arise. By understanding these common problems and how to fix them, you can ensure uninterrupted access to your wallet and dApps.